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Westgate Palace Hotel/Universal/I-Drive | Resort in Orlando

| 8.8 (1012 Reviews) |  1 Bathroom  Stay&Play
Florida Center Resort | Westgate Palace Hotel/Universal/I-Drive

Resort in Florida Center, Orlando

Family-friendly resort with a fitness center and theme park shuttle service
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 11:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 10:00 am express check-out available late check-out subject to availability
Payment Policy Fee for continental breakfast: approximately usd 7 to 15 per person pet fee: usd 150 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 150 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. parcel deliveries, handling, and storage are subject to a fee. photo id will be required to claim package(s) and must match the name on the package(s). payment will be due at time of package claim. any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. the property is not responsible for lost and/or stolen packages. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the shuttle provided by the hotel is for the universal transportation center only and does not include any other destinations. this property accepts credit cards; cash is not accepted this property accepts dogs only. the following breeds are not permitted: great dane, sharpei, pit bull, rottweiler, german shepherd, husky, alaskan malamute, doberman pinscher, chow chow and presa canario; other dog breeds at discretion of property management. a dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. pets left unattended in guestrooms must be kept in a pet carrier or crate. dogs must be leashed at all times when outside the guestroom. dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
 
6145 Carrier Drive, Orlando, 32819, USA

What Our Guests say 500 + Reviews

Jul 14, 2025 01:13:42 AM
Summary: Our stay was overall good. The rooms were clean, and the view was decent. The bed was a bit too firm for my comfort, which made it a little difficult to sleep well. The AC worked great in the living room and second bedroom, but unfortunately, the main room didn’t get as cool as we would’ve liked. The biggest downside for me was the water pressure in the shower—it was extremely low, which was disappointing. That said, we still enjoyed our time and would consider staying at a Westgate Resort again, possibly at a different location to compare the experience.
Jenny Jenny
Jul 8, 2025 07:14:48 AM
Summary: We enjoyed our stay and would recommend it for families. Good location near Universal, staff are very friendly and helpful they make you feel welcome. We stayed in a 2-bed suite, very comfortable and had everything we needed in the kitchen and bathrooms. The Clothes washer/dryer was great help !
Timothy Timothy
Jul 1, 2025 10:25:03 AM
Summary: I did not have a good experience. First of all, my room 1412 was provided to me but WESTGATE assigned the room to another guest which had keys & entered my room which deactivated my keys. Secondly the game room too $20.00 but did not dispense my game card. The front desk states it was a 3rd party & would notify them the refund my $22.00 but i did not receive a refund.
STYLING STYLING
Jun 30, 2025 07:02:07 PM
Summary: Not sure if the room came with room service or not...never seen anyone for fresh towels or amenities...other than that my family stay was outstanding great location to everything. The frontdesk staff was very friendly and helpful. This is a gated hotel which was great for safety. I would definitely recommend to others.
Jun 25, 2025 06:10:55 PM
Summary: Very modern and updated rooms comfortable great place to stay on international Drive
Paul Paul
Jun 25, 2025 12:09:48 AM
Summary: We had a medical emergency where someone in our group had to go to the ER early the morning of check in. When we asked if we could check in early due to this, the front desk told us that an upgraded room was available, but not the room we reserved. It supposedly had an upgraded kitchen, which it looked the same to me when I made the reservation.So, not entirely sure it was an upgrade. But we needed it so the person could get some rest, so we took it. Then, I must have missed the fine print, because although our stay was for 4 nights we never had any room cleaning services. When we asked about this we were told that room cleaning is not provided. Finally, although I understand it wasn’t the hotels fault, the shuttle service is not great. We got to the lobby at 8:31 one morning and the shuttle had already left.We were told they were very punctual.Shuttles are only offered every hour and only until 8PM when returning from the Universal Park.Since we were worried about missing the last shuttle we got to our shuttle meet up place at 7:30 PM.Well, we waited over 1-1/2 hrs and the shuttle never arrived.When we called to ask where our shuttle was, we were told that he was running late and to wait 10 more min. But after a half hour had passed we called again and were told that the driver had already been there in a blue bus and had left at 8:04. I still don’t understand why we were told 2 different stories nor why they showed in up a blue bus when they told us to wait for a white one
Barbara Barbara
Jun 17, 2025 05:47:39 AM
Summary: Great experience. Just which the bar was open all day Sunday.
Mavrikis Mavrikis
Jun 1, 2025 11:52:32 PM
Summary: Excelent!
Glenda Glenda
May 16, 2025 05:05:07 AM
Summary: Wonderful property. Only me, but had two rooms, two bathrooms, kitchen and a leather sofa. The place was too-notch. No complaints.
Kevin Michael Kevin Michael
May 15, 2025 02:17:12 AM
Summary: Our stay was great, clean & big rooms, Marilyn at the front desk was great.
Luis Luis

FAQ's

Is this Westgate Palace Hotel/Universal/I-Drive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Westgate Palace Hotel/Universal/I-Drive have a swimming pool?

Yes, this Westgate Palace Hotel/Universal/I-Drive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westgate Palace Hotel/Universal/I-Drive?

Best-rates for the Westgate Palace Hotel/Universal/I-Drive starts from $236 per night with includes Parking, Accessibility, Transportation/Shuttle, Wellness Facilities, Entertainment, Pool, TV, Balcony/Terrace, Business Services, Sports/Activities, Toiletries, Internet, Kitchen, Other, Bar, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Air Conditioner, Wheelchair Accessible, Security/Safety, Bedding/Linens, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Westgate Palace Hotel/Universal/I-Drive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westgate Palace Hotel/Universal/I-Drive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westgate Palace Hotel/Universal/I-Drive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westgate Palace Hotel/Universal/I-Drive?

Based on the information reported by the owner or manager, the Westgate Palace Hotel/Universal/I-Drive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westgate Palace Hotel/Universal/I-Drive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Westgate Palace Hotel/Universal/I-Drive are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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